Because we personally travel frequently to other countries to directly source the finest of wines for our library, we are monitoring our email address constantly as well as our Sonoma office voice mail. Please do not hesitate to use either to contact us for any questions, concerns, wines we should check out, or concerns. We will immediately respond to your inquiry within 24 hours or less. We are always encouraged and responsive to your needs. This is our personal commitment to what we believe is highly personal experience.